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Powered by BOH/HHS Contact Center Call Statistics · Open Data ATL
Fulton County Government (GA) · Fulton County open data (Socrata)
BOH/HHS Contact Center Call Statistics This dataset contains daily statistics on calls to the Fulton County Board of Health Call Center during the COVID-19 pandemic. Statistics include the number of calls received and answered, the total and average connect time, the average time to answer and the average queued time. The dataset was updated from a spreadsheet emailed by the Board of Health. Daily updates of the dataset were discontinued after October 19, 2022.
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JSON API (same tools as MCP) Copy curl -s -X POST https://agenticatl.ai/api/tools/query_dataset \
-H 'content-type: application/json' \
-d '{"id":"fulton-b8kg-533z","groupBy":["final_queue_name"],"aggregate":{"fn":"count"},"orderBy":[{"field":"count","direction":"desc"}],"limit":20}'
MCP client config Copy {
"mcpServers": {
"open-data-atl": {
"type": "http",
"url": "https://agenticatl.ai/api/mcp"
}
}
}
Ask your agent Copy Using the open-data-atl MCP server, describe_dataset "fulton-b8kg-533z" and summarize what it contains.
Upstream API Copy https://sharefulton.fultoncountyga.gov/resource/b8kg-533z.jsonReport a problem Report an error for the maintainer to review. You can check its status on this site.
Freshness Publisher update timestamp Feb 20, 2024Metadata last changed Feb 20, 2024Catalog saved Oct 31, 2026Last complete quality check Oct 31, 2026Publishers can update a dataset without adding recent records. Check the date fields for the period you need.
Quality flags No findings are on record. Some checks may be unavailable, and errors can go undetected.
This dataset has no category field to chart.
Name Label Type interval Date date final_queue_name Final Queue Name string sudden_disconnect_count Sudden Disconnect number avg_hold_time Average Hold Time (Minutes) number sum_of_talk_duration Sum Of Talk Duration (Minutes) number avg_abandoned_time Average Abandoned Time (Minutes) number most_recent Most Recent boolean avg_speed_of_answer Average Speed of Answer (Minutes) number abandoned Abandoned number connected_avg Connected Average (Minutes) number sum_of_hold_duration Sum Of Hold Duration (Minutes) number longest_contact_in_queue Longest Contact in Queue (Minutes) number connected_time Connected Time (Minutes) number week_start
avg_queued_time Average Queued Time (Minutes) number
hold_count Hold Count number
First 10 rows, first 8 columns. Fetched Oct 31, 2026. id final_queue_name interval completed sudden_disconnect_count answered abandoned hold_count 920 BOH Hotline Eng 2022-10-19T00:00:00.000 29 5 24 0 0 918 BOH Hotline Eng 2022-10-18T00:00:00.000 30 1 29 0 0 919 BOH Hotline Eng 2022-10-17T00:00:00.000 34 0 33 1 0 917 BOH Hotline Eng 2022-10-14T00:00:00.000 23 3 19 1 0 916 BOH Hotline Eng 2022-10-13T00:00:00.000 24 0 24 0 0 915 BOH Hotline Eng 2022-10-12T00:00:00.000 27 1 25 1 0 914 BOH Hotline Eng 2022-10-11T00:00:00.000 20 1 19 0 0 910 BOH Hotline Eng 2022-10-10T00:00:00.000 16 0 0 16 0 912 BOH Hotline Eng 2022-10-07T00:00:00.000 23 4 15 4 0 913 BOH Test Results Eng 2022-10-07T00:00:00.000 1 1 0 0 0